Fadac Resources and Services Limited Current Job Opportunity – Apply Now!

Fadac Resources and Services Limited Current Job Opportunity – Apply Now!

Fadac Resources and Services Limited – Our client is an FMCG Distribution company with retail outlets all around Nigeria. They specialize in the wholesale distribution of home appliances products. interested persons with degree holder and Interpersonal/communication skills can apply. Job description outlined below.

Fadac Resources and Services Limited is recruiting to fill the position below:

Job Title: Customer Service Officer
Location: Ojota, Lagos
Employment Type: Full-time

Responsibilities:

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries and complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders, forms, applications and requests
• Keep records of customer interactions and transactions
• Record details of inquiries, comments and complaints
• Record details of actions taken
• Prepare and distribute customer activity reports
• Maintain customer databases
• Follow up on customer request
• Provide feedback on the efficiency of the customer service process.

Requirements:

• Minimum Qualification of Bachelor’s Degree
• 2 – 3 years of proven work experience as a Customer service representative
• Interpersonal skills
• Communication skills – verbal and written
• Listening skills
• Problem analysis and problem-solving
• Candidates must reside within Ojota and its environs.
• Attention to details and accuracy.

How To Apply:

Interested and qualified candidates should:

Click here to apply online

Application Deadline: 31st May, 2022.