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Fadac Resources and Services Limited Current Job Opportunity – Apply Now!

Job Opportunity

Fadac Resources and Services Limited Current Job Opportunity – Apply Now!

Fadac Resources and Services Limited – Our client is an FMCG Distribution company with retail outlets all around Nigeria. They specialize in the wholesale distribution of home appliances products. interested persons with degree holder and Interpersonal/communication skills can apply. Job description outlined below.

Fadac Resources and Services Limited is recruiting to fill the position below:

Job Title: Customer Service Officer
Location: Ojota, Lagos
Employment Type: Full-time

Responsibilities:

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries and complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Process orders, forms, applications and requests
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Prepare and distribute customer activity reports
  • Maintain customer databases
  • Follow up on customer request
  • Provide feedback on the efficiency of the customer service process.

Requirements:

  • Minimum Qualification of Bachelor’s Degree
  • 2 – 3 years of proven work experience as a Customer service representative
  • Interpersonal skills
  • Communication skills – verbal and written
  • Listening skills
  • Problem analysis and problem-solving
  • Candidates must reside within Ojota and its environs.
  • Attention to details and accuracy.

How To Apply:

Interested and qualified candidates should:

Click here to apply online

Application Deadline: 31st May, 2022.

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Written by Divine Portal

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