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Fadac Resources and Services Limited Current Job Opportunity – Apply Now!
Fadac Resources and Services Limited Current Job Opportunity – Apply Now!
Fadac Resources and Services Limited – Our client is an FMCG Distribution company with retail outlets all around Nigeria. They specialize in the wholesale distribution of home appliances products. interested persons with degree holder and Interpersonal/communication skills can apply. Job description outlined below.
Fadac Resources and Services Limited is recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Ojota, Lagos
Employment Type: Full-time
Responsibilities:
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries and complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Process orders, forms, applications and requests
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Record details of actions taken
- Prepare and distribute customer activity reports
- Maintain customer databases
- Follow up on customer request
- Provide feedback on the efficiency of the customer service process.
Requirements:
- Minimum Qualification of Bachelor’s Degree
- 2 – 3 years of proven work experience as a Customer service representative
- Interpersonal skills
- Communication skills – verbal and written
- Listening skills
- Problem analysis and problem-solving
- Candidates must reside within Ojota and its environs.
- Attention to details and accuracy.
How To Apply:
Interested and qualified candidates should:
Click here to apply online
Application Deadline: 31st May, 2022.
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